If you are unhappy with the product, we can issue you a refund providing the product is returned within 14 days from the delivery date.
The product must be returned in its original packaging, unused and in a saleable condition. You will receive a full refund of the amount paid less £100 per crate/part crate to cover the original delivery and return costs.
Whilst we take every care to deliver your product to you in perfect condition, there may be damages in transit due to the nature of the product. Therefore, please allow for 1-2 broken slabs per pack. We will issue a refund for anything over this amount upon provision of photographic evidence showing the damaged items.
It is advisable to allow an additional 5% on the required amount to allow for damages or cuts.