For all paving stone, deliveries are made by Pall-Ex network using a tail-lift and hand-operated pump truck only, NOT by a vehicle with a crane. If HI-AB / Crane delivery is required that can be arranged unless agreed but only for bulk orders between 10 – 15 packs maximum, not small order quantity.
Delivery can only be to the kerbside, hard flat surface, concrete or a driveway and should be obstacle-free, they cannot offload onto gravel or loose surface, steep slopes, soil areas, etc.
The delivery address must have good access for an 18 Ton pallet truck to offload, turn around, no tight access and should be wide enough.
Please make sure someone is available during delivery, otherwise, if re-delivery is required for any other day there will be re-delivery charges of £ 45.00 per pack.
NEXT DAY delivery will be done between 10.00 AM – 18.00 PM unless booked for AM delivery (10.00 AM – 12.00 AM) and Economy / Standard delivery normally takes 2-3 days to deliver excluding weekends, bank holidays, etc. We always make every effort to deliver the products in time but can not be held responsible for matters beyond our control.
Recollection can be arranged but there will be additional charges – £ 45.00 per pack and pallet can only be collected from a solid hard surface that facilitate pump truck operation, NO steep slopes, gravel or soil areas.